DELIVERIES AND RETURNS

SHIPPING

Processing time

All items are shipped from Switzerland, unless otherwise stated.

In stock items will be shipped within 2 working days.

For made to order items the time to prepare can vary and will be stated in the individual listing

Estimated shipping times

Switzerland: 1-2 business days

Europe: 3-5 business days

Rest of World: 5-7 business days

We do our best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the postal service provider. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. 

RETURNS AND EXCHANGE

We gladly accept returns and exchanges

Contact us within: 7 days of delivery

Ship items back within: 15 days of delivery

Once the item(s) have arrived at our studio we will issue you with a refund. Sadly shipping costs are nonrefundable.

PLEASE NOTE: SALE items are non-refundable and are final sale.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Contact and returns address

KOMANA

Reinacherstrasse 7

8032 Zürich

Switzerland

accounts@komana-design.com